Privacy Policy

Last updated: February 3, 2026

This Privacy Policy describes how Stone Scape Solutions LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following personal information:

• Name
• Phone number
• Email address
• Service address
• Information submitted through contact forms
• Website analytics data (such as page views, referral sources, and general usage data)

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

Information is collected through:

• Website contact forms
• Phone calls
• SMS/text message communications

Some information is provided directly by you, while other data is collected automatically through website analytics tools.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Communicate regarding services, scheduling, or follow-ups
• Send SMS messages for communications and promotional purposes (with consent)
• Improve website performance and user experience

4. SMS Communications & A2P Compliance

By providing your phone number, you consent to receive SMS messages from Stone Scape Solutions LLC, which may include service communications and promotional messages.

Important SMS Privacy Commitments:

• SMS consent is not a condition of purchase
• Phone numbers collected for SMS consent are used only for communication with Stone Scape Solutions LLC
• SMS consent and phone numbers are never sold, rented, shared, or disclosed to third parties for marketing purposes

You may opt out of SMS communications at any time by replying "STOP."

5. Data Sharing

We do not sell or rent your personal information.

We may share limited data only when necessary to operate our services, such as with:

• Website hosting providers (e.g., Webflow)
• Communication platforms (e.g., GoHighLevel)
• Website analytics tools (e.g., Umami)

These providers are authorized to use information only as necessary to perform services on our behalf and are required to protect your data.

6. Analytics & Cookies

We use Umami Analytics to understand website usage and improve performance.

• Umami is designed to be privacy-friendly and does not collect personally identifiable information
• If cookies are used, they are limited to essential or anonymous analytics purposes
• No advertising or cross-site tracking cookies are used

7. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (where legally permitted)

Requests may be submitted using the contact information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Children's Privacy

Our services are intended for adults and homeowners. We do not knowingly collect information from individuals under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

For privacy-related questions or requests, contact:

Stone Scape Solutions LLC
Email: stonescapesolutionsllc@yahoo.com
Phone: (803) 984-6575